IQUNIX EV63 Ghost in the Shell Edition

If your item is in stock, will be shipped within 72 hours of order confirmation, tracking numbers are provided no later than a day after shipment on business days.

If your item is in out of stock or pre-order, you can find estimated shipping and/or delivery dates on the product page, the cart, and checkout.

All delivery timeframes are estimates, the actual delivery time depend on item details, carrier, destination, and chosen shipping method.

Notice Due to the customs policy of different countries, we CANNOT control the taxes. Our product price does not include VAT or import tax for your country. We will try our best to declare a comparatively lower value for the product. You can check Shipping Policy for more information.

IQUNIX custom mechanical keyboard comes with a one-year hardware(PCB) warranty from the date of purchase. This warranty covers any defects in hardware under normal use.

If there are any defects related to the craftsmanship of the keyboard, please contact us within 15 days of receiving the keyboard for us to address the issue.

Learn more details: Warranty Policy

Customized keyboard kits are made to order and prioritized accordingly. Therefore, we do not accept returns or exchanges for customized orders.

For standard products, you may return or exchange items within 7 days of delivery. To be eligible, items must be in their original condition, with all packaging and documentation. The customer is responsible for return shipping and any customs fees.

For in-stock items, contact us within 12 hours if you need to modify or cancel your order. Once shipped, we cannot cancel it.

Wrong or Damaged Products:
We offer two solutions:

Full Refund
Replacement at no extra cost
For returns of wrong shipments:

Item must be new, unused, and in original packaging.
Damaged returns may receive partial or no refund.
If the product arrives damaged, send photos of the damage to help process the claim. A receipt or proof of purchase is required for all returns.

Contact us at support@iqunix.com before submitting any return requests to avoid additional charges.

For more details, refer to our Refund Policy.

EV Software